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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyle Pelphrey

Kyle Pelphrey

February 7, 2025

5  out of  5
rating by Kyle Pelphrey
"Keith Renfro has been my insurance agent for the past 13 years for both my personal insurance and my business. He has been there for me for everything. Nice to have a guy like him looking out for you. Would highly recommend him for your insurance needs."
We responded:
"Thank you, Kyle, for sharing your experience and for being a valued customer for the past 13 years. I'm grateful we can support both your personal and business insurance needs. Your recommendation means a lot, and we're glad to have been able to assist you."
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Holly Johnson

May 10, 2024

5  out of  5
rating by Holly Johnson
"I had a really bad experience at another State Farm location. I called and spoke with Michelle and she took such good care of me and apologized to me for the problems and mistakes from the other location. So I chose to switch to this location and I couldn’t have been happier she takes extra care of me given what I went through before and it makes me feel like I am a person not just a paycheck. I would recommend this State Farm to anyone! Thank you for all your help."
We responded:
"Holly, welcome to the Keith Renfro State Farm Insurance Agency! We're grateful to hear you had such a good experience working with Michelle. Our team truly appreciates your 5-star review and recommendation of our services to others."
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Glendon Carlton

September 21, 2023

5  out of  5
rating by Glendon Carlton
"Awesome service always"
We responded:
"Thank you for the wonderful 5 star review and for your kind words, Glendon! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Daniel Melcher (Cpt-Lift-Leg Ahab)

July 12, 2022

3  out of  5
rating by Daniel Melcher (Cpt-Lift-Leg Ahab)
"🤷‍♂️ it's an insurance agent. Same as any other."
Profile photo of BreAnn O’Daniel

BreAnn O’Daniel

August 13, 2019

5  out of  5
rating by BreAnn O’Daniel
"I was fed up with Allstate jerking me around and finally decided to call State Farm today to get a quote and I was so glad I did! Nikki was so friendly and helpful and it took just a quick phone call to get me set up and squared away- AND I’m saving money. Can’t beat that!! We love Keith, Nikki and their staff!"
We responded:
"BreAnn, we are so glad to hear that you will be recommending us to your family and friends looking for the best quality insurance! We highly appreciate your outstanding review and doing business with you!"
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emma pullis

July 31, 2019

5  out of  5
rating by emma pullis
"Nikki Anderson was so helpful, friendly, and efficient. Getting renters insurance was a piece of cake!"
We responded:
"Thank You, Emma!"
Profile photo of Kelsie Geralds

Kelsie Geralds

July 30, 2019

5  out of  5
rating by Kelsie Geralds
"Great customer service! Nikki made the whole process of getting renters insurance so quick and easy. Super friendly and informative and saved me time and money. I highly recommend!!"
We responded:
"Kelsie, thank you so much for the review!"
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Taylor Peterson

July 15, 2019

5  out of  5
rating by Taylor Peterson
"Great, friendly people who do exceptional work"
We responded:
"Thank You, Taylor!"
Profile photo of Justin Reynolds

Justin Reynolds

May 22, 2019

5  out of  5
rating by Justin Reynolds
"Keith and his team have always been there for me when I have needed them. They are very kind and extremely speedy. I have been a client of Keith's for many years now and hope to be a client of his for many years to come."
We responded:
"Justin, thank you so much for taking the time to share your feedback with our office. We look forward to being here for you for many more years to come!"
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Roger Mulvaney

February 19, 2019

5  out of  5
rating by Roger Mulvaney
"Keith and his staff always answer the phone when I make a call and respond to my questions. They are professional and courteous."
We responded:
"Roger, Thank you for taking the time to leave us a great review."
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tracy spigelman

December 18, 2018

5  out of  5
rating by tracy spigelman
"Very helpful and patient! Nikki took the time to explain all the parts of my policy to me! Thanks!"
We responded:
"Thank you so much for the review Tracy!"
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Tajee Smith

December 15, 2018

5  out of  5
rating by Tajee Smith
"Keith and Nikki are amazing! They are very thorough and make sure all needs are always met."
We responded:
"Thanks so much for the kind words Tajee!"
Profile photo of Kathleen Pezzi

Kathleen Pezzi

December 10, 2018

5  out of  5
rating by Kathleen Pezzi
"We have been with Keith for years. He and Nikki give excellent customer service every time we call. We are very happy knowing we don't have to worry about our insurance, Keith is taking care of it."
We responded:
"Kathleen, thank you so much for taking the time to leave us this great review and positive feedback. We truly appreciate you!"